For some of our more seasoned (dare I say, cynical?) individuals in our community, Artificial Intelligence or AI, as it is more commonly known, represents yet another shiny pebble in a long succession of new technologies or philosophies, many of which have failed to make much of a dent in our operational capability. So what makes this different?

Here at SIO, we know this is a game-changer. Historically, our automation capabilities were limited to fixed data but this left variable data challenges like email and the ever-growing tail of bifurcated processes that were expensive to renovate.

Now, thanks to Natural/Large Language models and other intelligent automation technologies, we can tackle the challenges that represent the majority of how we spend our time. The only challenge is how fast we move to adopt these opportunities. It is important to take advantage of these capabilities but not at the expense of compromising risk and delivery to our customers.

SIO is focused on developing best-practice frameworks that outline the pathways to adopting new technologies that employ interpretative approaches. These are also important in the context of evolving regulation in this space. The EU AI Act is the most prominent piece of legislation in this space and will likely inform the FCA when it formalises its own regulations in the coming months.

Watch this space for more content and events in the coming months. In the meantime, if you want to learn more about the EU AI Act, then try this interactive course as a taster.